We had a problem with a Furuno sounder and wanted to schedule a time to bring our boat in. Mike suggested we first bring in the unit to check its function before looking at the transducer. The unit checked out so I assumed now I needed a new transducer. Mike went through some different options, one of which included some suggestions of things we could try that might make it work again without replacing it. Well, it wasn't easy, but we did what he suggested and it worked! Saved me a bunch of money - and didn't charge me anything for checking out the unit! I appreciate any businessman who isn't out to make a buck at every opportunity - that's putting your customer first and will always pay off later. Thanks Mike!
Tom & Annette Hunter
I've done business with a number of companies in the marine business with mixed results. Suncoast has exceeded my expectations. I originally hired them for a very small repair and since have had them design, install and set up an entire electronics network on my boat. Eric and Mike are great guys and did an excellent job for me.
I was only going to be docked in Clearwater for a week, including the MLK holiday. I had about 3 or 4 electrical issues, including my chart plotter and wind meter. I called on Friday evening, hoping they might squeeze me in late the next week. Instead, the owner called me from his cell phone on the way home, offered some very useful advice on things I hadn’t thought to do, and asked me to call him after the holiday if I still had any issues. He explained that they have about a 2-week waiting list, so I didn’t get me hopes up.
I managed to fix one of the issues based on his advise. When I called back 3 days later, he had Mike (a great guy) come out that morning. Fewer than 2 hours later everything was repaired and working great. This was WAY beyond my expectations. I can’t thank them enough for what they did. Now, my boat is humming along just great!